Shipping policy
1. Shipping and Transport
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Order Processing Time: Upon successful order confirmation and payment, we will begin processing your order within 1-2 business days. Customized products may require additional processing time.And Always free shipping.Our logistics is by express delivery.
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Shipping Regions: We offer shipping services Worldwide. For specific inquiries or restrictions by country/region, please contact our customer service team before placing your order.For example,1-3 Days for Poland, 3-7 days for other EU countrys
2. Delivery Methods
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Logistics Partners: We partner with reputable international logistics providers to ensure safe and timely delivery of our products.
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Delivery Times: Delivery times for international orders vary depending on the destination and chosen shipping option, typically ranging from 7-14 business days after order processing. Please note that custom products or special circumstances may result in longer delivery times.
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Order Tracking: Upon shipment, we will provide tracking information so you can monitor your order's status and estimated delivery time.
3. Receipt of Goods
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Inspection upon Receipt: Please inspect the package upon receipt for any visible damage and confirm the condition of the product before signing for acceptance.
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Confirmation of Receipt: Upon receiving the product, please promptly confirm receipt and sign the delivery receipt. If there are any quality issues or shipping damage, please contact our customer service team within 24 hours of receipt for assistance.
4. Duties and Import Taxes
- Customs Matters: International shipments may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer; please consult local customs authorities for specific fees.
5. Contact Us
For any questions or further assistance regarding our global shipping policy, please feel free to contact our customer service team:
- Email: [support@cheevalry.net]
We are committed to providing high-quality global service to ensure a smooth and enjoyable shopping experience for all CHEEVALRY customers.